Scott Bowen

1. Community
2. Discussion - Tips and best practices from the community
3. [Gather] Adding agent badge in Communities

So I added @Marcel's JS and CSS code to specify specific users that should have a badge and it works great (thanks again!) when they create a new post, but I noticed that when they comment on a pos...

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• Scott Bowen
• Erstellt 9. September 2019 17:51
• 0 Stimmen

1. Community
2. Discussion - Tips and best practices from the community
3. [Gather] Adding agent badge in Communities

Thanks Marcel! I was also hoping to skip that process of adding each person in JS, but I can do this for now. I appreciate you sharing your example!

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• Scott Bowen
• Erstellt 24. April 2019 15:10
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1. Community
2. Discussion - Tips and best practices from the community
3. [Gather] Adding agent badge in Communities

I have a question similar to @Marcel's a few months ago: We set up SSO for our help center, so anyone with a log-in to our service can participate in the community. I've set up badges for our agent...

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• Scott Bowen
• Erstellt 23. April 2019 21:25
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. How to add a table format into Guide css?

If you search for "Tables" in the CSS, you will find the section of attributes for tables in the Help Center. You can tweak the code here to change any table attributes. If you have a couple differ...

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• Scott Bowen
• Erstellt 11. April 2019 20:38
• 0 Stimmen

1. Community
2. Feedback - Help Center (Guide)
3. Help Center - improve 'was this article helpful' and allow user to leave reasons

I removed the voting option from all our articles and set up a poll using Hotjar to get this feedback. It pops up when the user scrolls halfway down the page. I was able to add in some logic to req...

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• Scott Bowen
• Erstellt 28. Februar 2019 15:39
• 1 Stimme