Tom Skjønsberg

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Agent "Total Online Time" reporting.

We need this for chat as well. I can use the CSV files from chat analytics to get the time spent in different statuses, but the whole point of having Explore is to have all the metrics in an easy t...

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• Tom Skjønsberg
• Erstellt 12. April 2019 09:51
• 4 Stimmen