Budke, John
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Neueste Aktivität von Budke, John-
Thanks Dave - odd that it's not consistent (I am using Workspace). Some do it, some don't. I'll watch closer to study the behavior (fields, not comments as advised).
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I have this functionality in my HC 1.7 API v1, as specified in the referenced article. Been working great for a long time. We are looking to move to 2.19 API v2 and have a HC set-up for that. Re...
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Well, perhaps at least make it agent selectable.
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I figured out the screen positioning. Thanks again for your help, everything great now.
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Hi Ifra: THANK YOU! Works perfectly! One question, if I may...how do I change the box position? It's at the very top immediately below the header. I'd like to move it down to be more readable.
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Any update on the fix? Thanks.
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Nevermind, I found this post: Macros are no longer listed in custom order (drop down currently is in alphabetical) – Zendesk help Did something change related to this, with the ordering of Macros? ...
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We have this issue as well.
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Discover the issue. In the display settings > thousands separator > "," there was a space - prob a fat finger after originally entering the comma. So, lesson learned - don't press the space bar aft...
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It's not an option on my views either. I think I saw an article that it was being removed.