Samantha Chavez

1. Community
2. Feedback - Ticketing System (Support)
3. Attach multiple Zendesk domains to one Jira

Melvin Laguren, Happy to test this for myself and give you feedback hehe :)

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• Samantha Chavez
• Erstellt 4. Januar 2023 21:19
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Would like creative URL redirect ideas!

Justin Federico I actually moved my code to the document_head.hbs template at the bottom. I don't remember why, but I think I couldn't get it to work properly in the script.js file. At least I thin...

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• Samantha Chavez
• Bearbeitet 1. Februar 2022 18:09
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Would like creative URL redirect ideas!

One thing I did not account for was users who are not signed, which is anonymous by role identification. You are probably experiencing this if you are testing while signed out. I tested with an end...

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• Samantha Chavez
• Bearbeitet 12. November 2021 18:42
• 1 Stimme

1. Community
2. Zendesk Suite Q&A
3. Would like creative URL redirect ideas!

Scott Haugsjaa I did some tweaking for mine and this works. I put it at the top of the script.js file. You will see a quick page flash and then the redirect.  $(document).ready(function() {   if(...

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• Samantha Chavez
• Bearbeitet 11. November 2021 23:47
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Would like creative URL redirect ideas!

You are fast and a life saver. Thank you!

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• Samantha Chavez
• Erstellt 11. November 2021 21:37
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Would like creative URL redirect ideas!

@... the Website re-direct link is broken. 

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• Samantha Chavez
• Erstellt 11. November 2021 21:21
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Show category first instead of homepage in the breadcrumb path in search results?

Ha! worked like a charm. I should have asked here before spending days trying to figure it out myself. You are a gem, thank you. 

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• Samantha Chavez
• Erstellt 2. November 2021 22:49
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Is there a way I can direct users to the sign in page when searching the help center instead of showing "no results"?

This is not a redirect, but it was intended to be a quick solution to a common customer complaint from my customers. They wanted a prompt when not logged in vs a generic "no results" when looking f...

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• Samantha Chavez
• Erstellt 1. November 2021 23:37
• 1 Stimme

1. Community
2. Tips from users - Zendesk Suite
3. Back up your Help Center articles at the click of a button!

@... This tool literally saved me so much time. You really deserve tacos for life!

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• Samantha Chavez
• Erstellt 13. Oktober 2021 17:57
• 1 Stimme