Bruno Azevedo

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Let me see the the Last Sync Time on a Dashboard

+1

• Kommentar anzeigen
• Bruno Azevedo
• Erstellt 22. März 2021 20:52
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Merged Tickets

Hello,   I have the same issue. The new agent workspace does not update in real time like the old workspace, which would automatically reload and show the new data.

• Kommentar anzeigen
• Bruno Azevedo
• Erstellt 22. März 2021 20:38
• 0 Stimmen

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Agent "Total Online Time" reporting.

I second that. 2 years and still nothing.

• Kommentar anzeigen
• Bruno Azevedo
• Erstellt 24. Februar 2021 16:54
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. New Agent Workspace does not default back to Internal Note after sending reply

i have the same issue

• Kommentar anzeigen
• Bruno Azevedo
• Erstellt 5. Februar 2021 10:52
• 1 Stimme