Matthew Feczko
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Matthew Feczko hat einen Kommentar hinterlassen
Hi @... I misspoke. It's 12 and 8, so 20 in total. Although we use QuickiePlus and Lovely Views.
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Matthew Feczko hat einen Kommentar hinterlassen
So for those of you who have 20 shared views and 10 personal views, you need to zoom out to 80% to see the 'Manage Views' link.
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Matthew Feczko hat einen Kommentar hinterlassen
@... it's missing from mine. No 'Manage Views' at the bottom. One of my colleagues DOES have that link though oddly.
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Matthew Feczko hat einen Kommentar hinterlassen
I'm seeing the same hting as @.... @... the 'more' link is gone!
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Matthew Feczko hat einen Kommentar hinterlassen
Hi @... if that's the case, can you please update the original post above and call that out specifically? FYI @...
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Matthew Feczko hat einen Kommentar hinterlassen
+1 yes please! This is key to how we would like to use Zendesk.
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Matthew Feczko hat einen Kommentar hinterlassen
Hi @..., is there a way in Explore to pull out the search terms used by customers to see what they're searching? This feature used to be possible in Insights, but now that we've all migrated to Exp...
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Matthew Feczko hat einen Kommentar hinterlassen
Would you be able to call out whether you recommend configuring a VPN or not? Historically I believe this was required from a best practices security perspective. But is this still the case? Does V...
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Matthew Feczko hat einen Post erstellt
Knowledge App Improvement: Show articles from both en-us and en-gb
Our Zendesk Guide was originally set up in the language of en-us, which I imagine many of those Zendesk instances in GB were accidentally set up in. When articles are made, you must choose the spec...
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Matthew Feczko hat einen Kommentar hinterlassen
Hi Jan, I completely agree with you. I recommend using QuickiePlus instead of Lovely Views (made by the same developer) as they will give you the normal View and let you Play. It won't let you sort...