John Morrison
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John Morrison hat einen Kommentar hinterlassen
I agree. There has to be an easier way to color code reporting results.
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John Morrison hat einen Kommentar hinterlassen
I agree. This feature really needs to be brought back. The numbers that are skewed by VPN would be minimal.
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John Morrison hat einen Post erstellt
Drill Through Functionality
In the old Insight, you used to be able to assign Ticket ID functionality to the ticket count metric to make the ticket count clickable, bringing up the list of Ticket IDs for that metric. Please ...
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John Morrison hat einen Post erstellt
Please bring back the Geo Chart
The old Insight used to have a Geo Chart showing where tickets were being created using a map of the world. This should be brought back.
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John Morrison hat einen Kommentar hinterlassen
I would like to see admins be given the ability to re-open closed tickets. This would definitely be preferable then having to create an entirely new ticket. Especially in cases where the existing ...