Melissa Rush

1. Community
2. Feedback - Ticketing System (Support)
3. Trigger and attachment needed for Instagram Direct stories reactions

Any news to this? 

• Kommentar anzeigen
• Melissa Rush
• Erstellt 15. Februar 2023 02:33
• 3 Stimmen

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Add attachments to chat shortcuts

@Ramin Shokrizadeh  Any update from 3 years ago to now? 

• Kommentar anzeigen
• Melissa Rush
• Erstellt 12. Februar 2021 22:45
• 0 Stimmen

1. Support
2. ...
3. General questions and issues about tickets
4. Can I un-merge tickets?

When will the ability to unmerge be available? This is a big issue in some cases and this tool requires a ton of manual input, the merging of 2 names can cause customer confidentiality issues. This...

• Kommentar anzeigen
• Melissa Rush
• Erstellt 9. Januar 2021 02:40
• 2 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Feature request: Unmerge tickets due to GDPR

When will the ability to unmerge be available? This is a big issue in some cases and this tool requires a ton of manual input, the merging of 2 names can cause customer confidentiality issues. This...

• Kommentar anzeigen
• Melissa Rush
• Erstellt 9. Januar 2021 02:38
• 5 Stimmen

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Problem and Incident tickets - need a way to view the subject and detail of all incident tickets against a problem ticket, or vice versa

Any updates from ZD dev team? 

• Kommentar anzeigen
• Melissa Rush
• Erstellt 26. Oktober 2020 19:45
• 4 Stimmen