Joshua Selser

In my experience in the last week or two: 

1. Occasionally those buttons don't work. 
2. When they do work, it would still be useful to have a "revert to currently published version." 

While all the various suggestions here in this thread and in Zendesk Support sessions are useful and tangent (related) to what's being asked, there are times when you actually need to revert to what's published.  

Answering other things that are "close" doesn't answer the need at hand.

The good news is that this ask would be hugely helpful to those who need it and should be insanely easy to implement. :) 

Reasoning is: a form should be a form -- is there a reason it would be presented differently in the widget than on a site?  

We are trying to direct our customer base to a site that isn't Guide-based and is more in line with what we're trying to present -- but they have no option to copy people which is a huge part of our workflow.  It must be done manually after the fact, and after some discussion and back-and-forth.  

It is not clear to us why this feature would need a lot of thought or consideration.  

Upvote from me on this.  Having a "forwarded number" is handy, but only meets a percentage of the mobile workforce, and discounts entirely those that need to be able to handle customers while away from a full-featured web browser.