Yaaz Dabiri
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Yaaz Dabiri hat einen Kommentar hinterlassen
Hi Nadia, Thanks for your question. There area a couple different ways you can make sure the response is added as an internal comment and not a public comment: Through the Mail API By turning ...
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Yaaz Dabiri hat einen Kommentar hinterlassen
Thanks for your post Mike! We'll have more information coming from our Product team regarding your notifications roadmap question. In the meantime, here are some potential avenues for setting up n...
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Yaaz Dabiri hat einen Kommentar hinterlassen
Welcome to this Fine Tuning discussion! Please post your questions and comments below and I'm happy to answer them!
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Yaaz Dabiri hat einen Post erstellt
Fine Tuning: Effective team communication in your support organization
This Fine Tuning session is about effective team communication in your support organization, including: Effective use of Zendesk notifications Tips and tricks for communication within Zendesk Be...