Ronja Sindek

1. Community
2. Zendesk Suite Q&A

Search results (German) are not exact enough. We have problems with stemming (words with similar ending are all shown as search results (=400 articles). We had as a solution the app "Algolia Search...

• Ronja Sindek
• Erstellt 8. März 2022 09:36
• 2 Follower
• 1 Kommentar
• 1 Stimme

1. Community
2. Deutsch Community

Hi, wird es eine Aussage zu den Spam Posts von gestern geben?  Ich hatte ca. 20 Mails bzgl. "Online shopping customer care number". Da wir gerade dabei sind Zendesk Gather als unsere Community aufz...

• Ronja Sindek
• Erstellt 8. November 2021 09:01
• 3 Follower
• 1 Kommentar
• 1 Stimme

1. Community
2. Zendesk Suite Q&A

Hi, we have a few challenges with the article or section notifications.We have already noticed that Liquid markup is not supported by Zendesk Guide. Ok, so now we don't have a signature (I don't kn...

• Ronja Sindek
• Erstellt 7. Juni 2021 15:55
• 2 Follower
• 3 Kommentare
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A

Hi, I wondering if anybody had the same problem.  We sometimes have soft returns in articles to add a screenshot in the same bullet point.Unfortunately the soft return/break looks messy in the e-ma...

• Ronja Sindek
• Erstellt 31. Mai 2021 04:40
• 3 Follower
• 1 Kommentar
• 1 Stimme

1. Community
2. Zendesk Suite Q&A

Hi, Where can I edit the email which goes automatically to subscriber from sections / articles? I want them to have the same signature as the mails from the ticketing. 

• Ronja Sindek
• Erstellt 28. Mai 2021 12:03
• 2 Follower
• 2 Kommentare
• 0 Stimmen