Aya
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Aya hat einen Kommentar hinterlassen
+1 here! We want to change the color and font of the signatures which is not possible with Markdown unless there is a way to do so...
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Aya hat einen Kommentar hinterlassen
We have a multi-language instance. How can we edit the text for all languages by updating the code? Is it even possible?
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Aya hat einen Kommentar hinterlassen
Hi! Is there a way to edit or delete the tags that are added by mistake? Since they are end-user facing, I want to make it look nicer - for example, there is a tag "zendesk" but want to change it t...
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Aya hat einen Kommentar hinterlassen
+1 here too!
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Aya hat einen Post erstellt
Primary contact field for person or company?
When our agents add a new deal, we want them to select a PERSON in Primary Contact field, not COMPANY. But the current New Deal page only has Primary Contact page and both company and person availa...
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Aya hat einen Kommentar hinterlassen
Totally agree on with what Anton M. explained above. The current flow is very strange. Hope this gets improved very soon!
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Aya hat einen Post erstellt
Responding to chat (WhatsApp) tickets via mobile app
When the workspace is enabled, Chat tickets cannot be updated using the Support mobile app. It would be very very helpful if we could reply to those tickets (e.g. via WhatsApp channel) via mobile app.
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Aya hat einen Kommentar hinterlassen
+1 please! we want the widget to be as simple as possible but some more additional fields shown in the form.
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Aya hat einen Kommentar hinterlassen
+1 here too! We really need a feature that can remove both agent and account signatures from texts.