Nemo
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Nemo hat einen Kommentar hinterlassen
It's ridiculous that the 'Follow' box has such high priority in the view ticket page but the Zendesk team wound NOT do anything to utilize this function for their customers.
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Thank you so much! Dane
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Nemo hat einen Kommentar hinterlassen
Rob Stack Hi Rob. Wonder could you please share that how did you manage to have the treemap show different colours for each piece? Thanks
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Nemo hat einen Kommentar hinterlassen
Hi Toby Sterrett We have enabled both Email and Slack capability for Side Conversation and also we got the below trigger to notify the ticket assignee whenever there is an update(reopen) to the sid...
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Thanks @...
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Nemo hat einen Kommentar hinterlassen
As for Treemap, is it possible to add the size to each part of the map? For example: Backlog255 Escalation70
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Nemo hat einen Post erstellt
Jira Integration - Count Jira issues created within set time
BeantwortetHey there We had set up the Jira Integration correctly and it's working as expected.And we have Jira issue status sync to a ticket field "Dev status". for example, we have 3 status Backlog WIP Co...
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Hi @... https://support.zendesk.com/hc/en-us/articles/115012836948/comments/1260800739009 Thanks so much for posting this solution! Really appreciated it! We have been using the [rating_URL] trying...
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If I delete an end-user, would all its closed tickets still being accessible to its organisation?
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Nemo hat einen Kommentar hinterlassen
Hey Alex This is such a good proposal and something I'd really looking forward to. I've been trying to figure out a workaround for this and no luck so far.Hope this could make it on Zendesk's radar...