Vor Kurzem aufgerufene Suchen


Keine vor kurzem aufgerufene Suchen

Kris Parker's Avatar

Kris Parker

Beigetreten 17. Apr. 2021

·

Letzte Aktivität 26. Okt. 2021

Folge ich

0

Follower

0

Gesamtaktivitäten

14

Stimme

1

Abonnements

11

AKTIVITÄTSÜBERSICHT

Neueste Aktivität von Kris Parker

Kris Parker hat einen Kommentar hinterlassen

KommentarReporting for Talk

Does Total Calls Accepted (Total number of calls the agent answered) count callback requests as well as inbound calls? I'm trying to track down a difference in numbers and that seems to be a potential cause. 

Kommentar anzeigen · Gepostet 07. Jan. 2021 · Kris Parker

0

Follower

0

Stimmen

0

Kommentare


Kris Parker hat einen Kommentar hinterlassen

Community-Kommentar Feedback - Community Forums (Gather)

It seems silly to me that this conversation has been going on for 5 years with promises that "it's being looked" into by the Product team. 

From the perspective of the customers here it seems like such an obvious feature that comments on articles / guide, etc would generate a ticket and route into our Zendesk instance. I'm not asking to connect two different companies here - but rather the products offered by the same company (Zendesk) that we're paying for should have a tight integration. 

Kommentar anzeigen · Gepostet 27. Feb. 2020 · Kris Parker

0

Follower

3

Stimmen

0

Kommentare