Chet Farmer
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Neueste Aktivität von Chet Farmer-
Chet Farmer hat einen Kommentar hinterlassen
Someday, maybe, "product managers" will learn that honesty and forthrightness are better moves than trying to spin a non-update or "won't fix" message.
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Chet Farmer hat einen Kommentar hinterlassen
Zendesk clearly has no intention of addressing this. It's time to look elsewhere.
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Chet Farmer hat einen Kommentar hinterlassen
Any x-site access is anathema to most people today. Zendesk's failure here remains a problem.
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Chet Farmer hat einen Kommentar hinterlassen
I spent years as a web developer. I understand what's going on, Tiago. The stated workaround explicitly allows Zendesk to track visitors across the web. That's not an acceptable path for me, for my...
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Chet Farmer hat einen Kommentar hinterlassen
"Block third-party cookies" is indeed the default now for Chrome and Safari, and that's the crux of the issue. NO USER SHOULD TURN THIS OFF, FOR ANY SITE. Asking a user to do is absurd.
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Chet Farmer hat einen Kommentar hinterlassen
The workaround is LITERALLY ALLOWING CROSS-SITE TRACKING. I will not do that. It's not an acceptable path for me, or for my customers. So no, it's not "working". Until & unless you change this expe...
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Chet Farmer hat einen Kommentar hinterlassen
I tested with Safari before I replied. The stated instructions don't work, and I have yet to see a workaround that is acceptable.
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Chet Farmer hat einen Kommentar hinterlassen
Good lord, what other details do you need? Zendesk requires cross-site cookies to work, but there's no good reason to allow those anymore. You've had YEARS to resolve this issue, and to date it's s...
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Chet Farmer hat einen Kommentar hinterlassen
It's absurd that this isn't in the tool. I mean, holy crap! If Zendesk is going to suspend users on its own, we need to have a way to review that list EASILY that shows why each user was suspended...