Viacheslav Parshin

1. Community
2. Feedback - Help Center (Guide)
3. Improvements to Rapid Resolve

Upvoting both Terry's points, especially first one.Zendesk's official stance on agents seeing Rapid Resolve's pop-up box to close a ticket when viewing articles is to either educate agents or stop ...

• Kommentar anzeigen
• Viacheslav Parshin
• Erstellt 22. Oktober 2020 09:10
• 1 Stimme

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Excel exported is not in the same format in Explore

Hello! I would like to add my voice to this post as well. I've recently encountered this shortcoming when trying to export a table report for our finance department and would very much like to see ...

• Kommentar anzeigen
• Viacheslav Parshin
• Erstellt 27. Mai 2020 08:15
• 3 Stimmen