Miguel
Work at a health company where we route patients to the best provider for their needs.
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It should be noted that this does not work on the two other types of statuspage pages Works a public page on a Startup, Business or Enterprise plan Does not work and won't display a private p...
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I wanted to post an update here in case this helps anyone. The blanks that I had on my export are tickets that got merged. So when they could not fix into any of the buckets I created since there i...
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Is there a max size limit for the files? Or are the old size limits in here too?
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Miguel hat einen Kommentar hinterlassen
I keep getting an error on my reports that I need to update but there is no "updates required" section but the page keeps erroring
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I am having the same issue. When I use the drill in feature I am seeing some results that just blank and can't go in buckets I have made for meeting SLA or Not meeting SLA. You can see in the image...
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Miguel hat einen Kommentar hinterlassen
Agree with will, that it should just open the chat to the form and not require the customer to click another button to open it.
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Miguel hat einen Post erstellt
Hide href Icon on homepage based on users organization
Hey there, I have been reading a lot and have not found a good article on how to get hide an icon that leads to our chat service to stay hidden unless you are a certain organization. We are working...
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Thanks that is great to hear
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Miguel hat einen Post erstellt
Can you have one dashboard report to send to agents with only their data?
BeantwortetI am working on a project that we want to give agents their customer stats once a week. So trying to see can I make a single dashboard and have it send the stats for that single agent and not displ...
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Miguel hat einen Kommentar hinterlassen
Hey there,20 MB may have worked in 2008 but nowadays files are a lot large. We have PDF files that can reach up to 5GB since they detail the processes and flow to the customer in one file. I unders...