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Shaping New Tomorrow

Beigetreten 16. Apr. 2021

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Letzte Aktivität 20. Apr. 2023

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KommentarUsing themes and customizing your Help Center

Lisa - Go with www.lotusthemes.com. They have some great basic themes, and further customization is not expensive. Their devs are awesome and they work quickly.
I am in no way associated with them, but I think they're awesome so I wanted to share that with you.

Kommentar anzeigen · Gepostet 20. Apr. 2023 · Shaping New Tomorrow

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KommentarThird party and social messaging channels

We would really like what Guillermo said as well. Mentions must be part of the platform, it is subpar now 

Kommentar anzeigen · Gepostet 01. Aug. 2022 · Shaping New Tomorrow

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KommentarHelp with Web Widget

Hi Tipene Hughes

Thank you for providing me with that answer and the example. I'll have a look and see if we'll be able to put this to good use.

Cheers!

Kommentar anzeigen · Gepostet 27. Juli 2022 · Shaping New Tomorrow

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KommentarChat best practices and recipes

Where do I find a list of the country codes matching the countries?

Is danish for example da or is it dk?

Thank you in advance.

Kommentar anzeigen · Gepostet 28. Juni 2022 · Shaping New Tomorrow

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KommentarHelp with Web Widget

Hi,

I'm looking to do the following:

Inside a Zendesk Guide article, I want to create a link that opens the widget in case someone clicks the link. What piece of code do I need to insert in order for the chat page of the widget to open?

 

Thank you in advance.

Kommentar anzeigen · Gepostet 27. Juni 2022 · Shaping New Tomorrow

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Community-Kommentar Feedback - Help Center (Guide)

@... - Could you please escalate this

Kommentar anzeigen · Gepostet 23. Juni 2022 · Shaping New Tomorrow

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Community-Kommentar Feedback - Help Center (Guide)

What is the status on this...?

Unbelievable that such a useful and important feature is totally ignored.

Improve your product where it matters - So many useless things are being launched instead of what your customers need. 

Kommentar anzeigen · Gepostet 23. Juni 2022 · Shaping New Tomorrow

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KommentarUsing themes and customizing your Help Center

Hi, thank you for your replies.

Pulkit Pandey - This was exactly what I was looking for, thank you very much!

Have a nice day!

Kommentar anzeigen · Gepostet 16. Juni 2022 · Shaping New Tomorrow

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KommentarUsing themes and customizing your Help Center

Hi Tanya,

Thank you - This does not help here though, as I am not looking to change the image in the help Center. I am looking to change the preview picture. As we operate with numerous versions, being able to change the picture makes it easy to manage and see what is what.

Kommentar anzeigen · Gepostet 15. Juni 2022 · Shaping New Tomorrow

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KommentarUsing themes and customizing your Help Center

Hi,

How does one change the picture associated with the Help Center theme.
See examples of pictures below:


Thank you in advance.

Sebastian

Kommentar anzeigen · Bearbeitet 15. Juni 2022 · Shaping New Tomorrow

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