Geerten Goossens
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Neueste Aktivität von Geerten Goossens-
hi, am wondering if it will be possible to convert a ticket or macro into an article. Or just paste the answer automatically into the template. So on knowledge capture app click on plus sign, selec...
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hi Christophe. About the search dashboard. On the helpcenter (of funda.nl) it says I have 0.0% clickthroughrate. Google analytics tells a different story. Any clue why this is happening?The mobile ...
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At funda.nl we switched for CSAT to Usabilla. I think that's far more convenient, via Usabilla I also collect the reasons why people (do not) like the content. Only the app (limited amount of votes...
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Yes, pasting the GTM script in document.head.hbs should do the trick. You also need the header.hbs ofcourse... (like what the article advises).
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@... maybe a little late but I came across this clear video: https://www.youtube.com/watch?v=tKq_GEGnK2o Maybe it helps
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hi, I would love to have the votes integrated in Zendesk Explore. With a large set on articles it is needed to have a broader view.