Johny Einarsson

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Creating custom pages in the help center

Adam This is so infuriating.  We are a small business and was hoping to use custom pages in our HC to get around some of the limitations of the guide, namely being able to display custom content f...

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• Johny Einarsson
• Erstellt 20. September 2023 11:58
• 0 Stimmen

1. Explore
2. ...
3. Explore recipes
4. Explore recipes reference

Hi Gab, That's an intriguing idea but I've tried it now and the SQL query is being strangled because it's over 50 000 rows.

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• Johny Einarsson
• Erstellt 27. Oktober 2022 11:57
• 0 Stimmen

1. Explore
2. ...
3. Explore recipes
4. Explore recipes reference

Hi, I'm trying to figure out how to make reports (such as % satisfaction, good and bad satisfaction per agent) based on the last 100 rated tickets. I just cannot figure it out. I've tried making to...

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• Johny Einarsson
• Erstellt 10. Oktober 2022 08:46
• 0 Stimmen

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Explore Datasets

I concur with above wishes for Guide metric integration into Explore.

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• Johny Einarsson
• Erstellt 7. August 2019 06:28
• 4 Stimmen