Web Development

It took them 7 years and 13 pages of comments to put multi-category/multi-section articles on their list of to-dos, so I wouldn't hold your breath on this one. Another super annoying thing that should've been implemented when they were coding stuff out.  

Just out of curiosity, I see that OP initially requested this feature 7 years ago and it seems to have a ton of interest; 13 pages of comments total. Having this feature makes perfect sense for a wide range of ZenDesk users and it's something that's commonly expected within a category system. Why is it taking so long for this feature to be implemented?