Vor Kurzem aufgerufene Suchen


Keine vor kurzem aufgerufene Suchen

Roar Amundsen's Avatar

Roar Amundsen

Beigetreten 15. Apr. 2021

·

Letzte Aktivität 11. Mai 2023

Folge ich

0

Follower

0

Gesamtaktivitäten

6

Stimmen

0

Abonnements

3

AKTIVITÄTSÜBERSICHT

Neueste Aktivität von Roar Amundsen

Roar Amundsen hat einen Kommentar hinterlassen

Community-Kommentar Developer - Zendesk APIs

Thanks for the reply.

I tried that but it seems the webhook doesn`t see the formatting of the endpoint as valid yet.
e.g I`ve tried:
https://xxxx.zendesk.com/api/v2/tickets/ticket_id/{{comments}}.json
https://xxxx.zendesk.com/api/v2/tickets/{ticket_id}/comments
etc

If I can point to the comment API, it would be great to have some pointers on how we should structure the json command to list the content_url. 

 

 

 

Kommentar anzeigen · Gepostet 11. Mai 2023 · Roar Amundsen

0

Follower

0

Stimmen

0

Kommentare


Roar Amundsen hat einen Post erstellt

Post Developer - Zendesk APIs

We are using webhooks to summarize a tickets info in a comment for that ticket. We are moving some unsolved tickets to another system and would like to do a summary for that ticket as the "latest" comment. I would like to have the "content_url" for the attachments listed as a part of this, but no luck so far. How to I post the attachment url and wich endpoint do I use for the webhook? No need to download the file. I would just like the attachment link listed.

Gepostet 10. Mai 2023 · Roar Amundsen

0

Follower

6

Stimmen

4

Kommentare


Roar Amundsen hat einen Kommentar hinterlassen

Community-Kommentar Feedback - Ticketing system (Support)

+1!!!!

Kommentar anzeigen · Gepostet 10. Jan. 2018 · Roar Amundsen

0

Follower

1

Stimme

0

Kommentare