Branch Carr

1. Community
2. Feedback - Ticketing System (Support)
3. New Feature Request:Link to multiple JIRA instances

We have recently acquired another company that will be sharing our Zendesk Support, and they have their own JIRA instance. We would like to be able to have multiple JIRA accounts linked to one Zend...

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• Branch Carr
• Erstellt 16. September 2019 16:33
• 2 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Trigger Conditions: Sender email address

I agree with the latest comments from everyone. Why is the ability to filter in or filter out by a specific email address not supported? I have a critical need to create a trigger and am unable. Ha...

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• Branch Carr
• Erstellt 7. Februar 2020 17:26
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Improved search for deleted tickets

I agree. There needs to be a search function within deleted tickets.

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• Branch Carr
• Erstellt 10. Januar 2020 20:31
• 0 Stimmen