Jenniffer Luzuriaga

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Agent "Total Online Time" reporting.

+1 I agree it is very important for us to allow agent to see their Away time via a Metric in Explore

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• Jenniffer Luzuriaga
• Erstellt 9. Januar 2020 23:33
• 1 Stimme

1. Community
2. Feedback - Voice (Talk)
3. Customize / Edit Ringtone for Incoming Calls and Keyboard Shortcuts for Voice

+1 for different ring tones

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• Jenniffer Luzuriaga
• Erstellt 7. Januar 2020 21:16
• 2 Stimmen