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Louise Stolborg Vuorela

Beigetreten 15. Apr. 2021

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Letzte Aktivität 28. Apr. 2022

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Louise Stolborg Vuorela hat einen Kommentar hinterlassen

KommentarWorking with articles in the knowledge base

Hi!

 

Is restoring an older version compatible with content blocks?

I tried with a draft i was working on, and it seems all the content blocks just disappeared.

Kommentar anzeigen · Gepostet 28. Apr. 2022 · Louise Stolborg Vuorela

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KommentarWorking with articles in the knowledge base

Hi

Are there any news on pictures in the content blocks?

Our users rarely login, so most guides would include a how to log in with images to assist them. Images in content blocks would really make that easier

Kommentar anzeigen · Gepostet 03. Dez. 2021 · Louise Stolborg Vuorela

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Community-Kommentar Q&A - Apps and integrations

Hi

I need my zendisk ticket to automatically change to open when someone comments (but doesn't change the status) on a jira ticket. Is that possible? I can't see how to do that in your guides.

Best, Louise

Kommentar anzeigen · Gepostet 18. Nov. 2021 · Louise Stolborg Vuorela

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Community-Kommentar Feedback - Community Forums (Gather)

Hi Bogdan

 

That's nice, but from what i gather, it only makes a list of guides that need verification. It doesn't automatically retire articles after a specific amount of time, which is what i need

Kommentar anzeigen · Gepostet 27. Feb. 2019 · Louise Stolborg Vuorela

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Community-Kommentar Feedback - Community Forums (Gather)

This post is over 2 years old. Are there any news? has it become a feature or is it dead?

I am currently looking for this feature for our own zendesk helpdesk-site

Kommentar anzeigen · Gepostet 26. Feb. 2019 · Louise Stolborg Vuorela

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Community-Kommentar Q&A - Help center and community

Hi

 

I have deleted some categories in our helpsite, but anyone using bookmarked url for reaching that specific categori is told that the link doesn't work anymore. Is there some way to redirect to just the helpcenter? I've looked around a lot, and the only thing i can find is redicrects from deleted articles. But how do i redirect from a deletetd categori?

Kommentar anzeigen · Gepostet 01. Nov. 2018 · Louise Stolborg Vuorela

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