
Niloufar Lamei
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Neueste Aktivität von Niloufar Lamei-
Niloufar Lamei hat einen Kommentar hinterlassen
@Amisha Sharma We were forcefully converted to the Agent Workspace and our team spends more time understanding who said what and when and we constantly miss conversations. In addition, since the ch...
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Niloufar Lamei hat einen Kommentar hinterlassen
Hi Andrea Rochira, I followed the steps provided here and only changed the one line (api_version=2). I also did the following: Changed the Theme's name to Copenhagen-2. Zipped the file. Attempted ...
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Niloufar Lamei hat einen Kommentar hinterlassen
None of our agents like the new workspace and everyone was unhappy of the automatic switch. Specially, the main complain was about the order of the comments/notes. We all want the older descending ...
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Niloufar Lamei hat einen Kommentar hinterlassen
And, it still doesn't work! Last comment was 3 months ago. What does it take Zendesk? 9 years and you still haven't been able to add a new condition based on an existing field in order to create a ...
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Niloufar Lamei hat einen Kommentar hinterlassen
We absolutely need the functionality of adding/removing columns in the search result view.