Adam Gerson

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

As many people have said this is a deal breaker for us. We will be moving to another solution. 

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• Adam Gerson
• Erstellt 25. April 2019 14:25
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Hide customer satisfaction results from agents view

I would also like to hide feedback from agents and just have it be viewable by their manager. 

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• Adam Gerson
• Erstellt 31. März 2019 03:08
• 4 Stimmen