Will Ryan

This is the only thing that would work for me. If i didn't do it like this, a blank image was appearing in the response:

$fileName = 'test.png';
$filePath = 'test.png';

$url = 'https://test.zendesk.com/api/v2/uploads.json?filename=' . urlencode($fileName);
$file = fopen($filePath, "r");
$mimeContentType = mime_content_type($file);
$size = filesize($filePath);


$ch = curl_init($url);
curl_setopt($ch, CURLOPT_URL, $url);
curl_setopt($ch, CURLOPT_RETURNTRANSFER ,true);
curl_setopt($ch, CURLOPT_POST ,true);
curl_setopt($ch, CURLOPT_POSTFIELDS, file_get_contents($filePath));
curl_setopt($ch, CURLOPT_HTTPHEADER, array("Content-type: {$mimeContentType}"));
curl_setopt($ch, CURLOPT_VERBOSE, true);
curl_setopt($ch, CURLOPT_USERPWD, "test@test.com/token:XXXXXXXXXXXXXXXXXXX");
$output = curl_exec($ch);
$code = curl_getinfo($ch, CURLINFO_HTTP_CODE);
fclose($file);
curl_close($ch);

Unfortunately, Zendesk appears to have lost any focus on responding to customer needs. This feature is rather simple, lots of people want it, but still, requests are simply ignored.

I have two existing clients on Zendesk, and if it weren't a complete nightmare, I'd migrate them to one of Zedesk's more agile competitors. For new clients, I do not use Zendesk.

This to me seems like a pretty basic feature. Surprised it hasn't been implemented.