Rocco Pigneri

Two years later, I would still love to see attachments added to community posts!

As with everyone else, I would love to see this feature built into Zendesk.  It costs a lot of time to route these files through Support tickets and simply feels really cheap.

Thank you,

Rocco

As posted here (https://support.zendesk.com/hc/en-us/community/posts/203444126/comments/115000468407), it is taking longer for us to respond to our customers because they cannot attach documents that are giving them trouble.  When might this solution be implemented?

We have already had customers ask how to attach our product's files to forum posts.  In our previous forum, we were able to use this feature to help clients share work with each other and also to promulgate official responses--including examples--to customer questions.  Is this item on the roadmap yet? If it is, when will it be delivered?

Thank you!