ZDAdmin

1. Community
2. Feedback - Help Center (Guide)
3. Reset the "Did you find this helpful?" rating for revised articles

Deleting or resetting votes is useful.  But how about the option to disable "Was this article helpful?" entirely?  We have no use for this at all on our Help Center; having this visible really does...

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• ZDAdmin
• Erstellt 11. März 2019 17:49
• 1 Stimme

1. Community
2. Zendesk Suite Q&A
3. Change the default status to pending on replies

@Brent,   Thank you.  The image is broken (As Oliver mentioned). At a glance it sounds like such a trigger would cause issues for me at later stages; but I'd like to see the trigger suggestion; it ...

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• ZDAdmin
• Erstellt 11. März 2019 15:01
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Change the default status to pending on replies

Hello,  apologies for the necro, but I was wondering if anyone had found something for this?  Over a few thousand tickets, the extra time to click the arrow and then "Submit as Pending" on roughly ...

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• ZDAdmin
• Erstellt 6. März 2019 18:51
• 0 Stimmen