Keiron Smith

1. Community
2. Tips from users - Zendesk Suite
3. Adding a notification banner to your Help Center v2

@Wes My idea for the banner at the moment is to use it to deflect tickets into the forums (i.e. promote the forums), and so made the banner to show only on the ticket submission page - a perfect so...

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• Keiron Smith
• Erstellt 27. Januar 2017 04:35
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1. Community
2. Tips from users - Zendesk Suite
3. Adding a notification banner to your Help Center v2

My Tip:   Article must be published for the banner to be visible to end-users.  Otherwise, (in Draft) the banner is visible to admins only.

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• Keiron Smith
• Erstellt 27. Januar 2017 04:24
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1. Community
2. Tips from users - Zendesk Suite
3. Adding a notification banner to your Help Center v2

Ahhh, yes, the marvellous cookie - Thank you very much! Keep up the great work, Wes!  Next coffees on me :)

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• Keiron Smith
• Erstellt 27. Januar 2017 03:55
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1. Community
2. Tips from users - Zendesk Suite
3. Adding a notification banner to your Help Center v2

This, too, is awesome Wes!  I have it up and running.  Thank you so much! And, I am curious, like @Duke above, and would also like to know if there any way to turn the alert off for users who click...

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• Keiron Smith
• Erstellt 27. Januar 2017 03:29
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1. Community
2. Tips from users - Zendesk Suite
3. Embed Videos in Help Center Articles with Two Easy Steps (using video.js)

Initially I just wanted to add Youtube videos, and found your repeated instructions regarding the unsafe html option.  But, also, embed code must be entered via the <> source code!  Thanks for that...

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• Keiron Smith
• Erstellt 26. Januar 2017 21:31
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1. Community
2. Tips from users - Zendesk Suite
3. Embed Videos in Help Center Articles with Two Easy Steps (using video.js)

Thanks Wes for all your help here!

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• Keiron Smith
• Erstellt 26. Januar 2017 20:27
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1. Community
2. Feedback - Community Forums (Gather)
3. Batch or Digest of activity on Subscribed Forums/posts

Count us in too.  Thanks!

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• Keiron Smith
• Erstellt 9. Januar 2017 18:06
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