Alex McFarlane

1. Community
2. Feedback - Ticketing System (Support)
3. Show ticket title in tab, not requester name

I raised a ticket with Zendesk to ask when the option to show ticket subject on the tab would be implemented, given that they had already committed to doing this (https://support.zendesk.com/hc/en-...

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• Alex McFarlane
• Erstellt 2. Februar 2023 15:58
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Show ticket title in tab, not requester name

from https://support.zendesk.com/hc/en-us/articles/5052137058330: "We will not force Agent Workspace upon you until it’s in a better state for you to thrive in." Does this mean we will have the opt...

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• Alex McFarlane
• Erstellt 20. Januar 2023 15:05
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Restriction on individual tickets or groups

This is basic functionality, but it's only available on the most expensive pricing tier. Is there any solution planned for your 'most popular' pricing tier?

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• Alex McFarlane
• Erstellt 27. Juli 2022 07:09
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Restriction on individual tickets or groups

Any update on this from Zendesk?  We are using Zendesk in an HR setting but cannot expand our use of Zendesk without this kind of functionality.  Although we love the system this means our long-ter...

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• Alex McFarlane
• Erstellt 9. September 2019 10:45
• 5 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Restriction on individual tickets or groups

We need this too!

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• Alex McFarlane
• Erstellt 29. August 2018 14:55
• 1 Stimme