Russur

Hi Wes,

One other question, is there a way to click and toggle that Notification box off and on?

Thanks,

Russ

Here is a screen cap of that:

fwiw, I did a screen cap from dev tools, when i had selected teh alertbox div. It appears that its size is inheriting from somewhere else?

We are using a customized theme. Would it help if i sent you the .css for that, or any of the other files? 

Hi Wes,

I had tried this earlier, and got the same resutl. I tried it with your link ,and again got the article i expected:

{"articles":[{"id":210383583,"url":"https://brainspace.zendesk.com/api/v2/help_center/en-us/articles/210383583-NOTICE-Brainspace-Support-offices-closed-for-Memorial-Day.json","html_url":"https://support.brainspace.com/hc/en-us/articles/210383583-NOTICE-Brainspace-Support-offices-closed-for-Memorial-Day","author_id":1531017245,"comments_disabled":false,"label_names":["alert"],"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":201237369,"created_at":"2016-05-17T16:25:56Z","updated_at":"2016-05-17T16:25:56Z","name":"NOTICE: Brainspace Support offices closed for Memorial Day","title":"NOTICE: Brainspace Support offices closed for Memorial Day","body":"\u003cp\u003eIn observance of Memorial Day, (May 30th, 2016) Brainspace Support office will be closed. Regular Brainspace Support services will resume May 31, 2016.\u003c/p\u003e","source_locale":"en-us","locale":"en-us","outdated":false}],"page":1,"previous_page":null,"next_page":null,"per_page":30,"page_count":1,"count":1,"sort_by":"position","sort_order":"asc"}

I just moved that, to after the location you mentioned, but didn't seem to make any change.

Let me change the .js, and see if that works.

Sorry about that. Here is the article, in edit mode, and you can see the alert setting.

Here is a screen cap of my Header page.

I put your .css source at the bottom of the css file. 

I put the .js, at the bottom of my .js file, here is the screen cap of that:

The article that has the alert setting, is just another article, but you have to be  a logged in user to access them. Even so, shouldn't I be able to see them?

Thanks for your help!

Russ

Hi Wes,

Here is the link to our Help Center. 

https://support.brainspace.com/hc/en-us

We have an Enterprise plan, and i was trying to use the solution you detailed in your github site.

Thanks, 

Russ

Hi Wes,

I have copied everything to the correct place, as per your instructions, but nothing is displaying.

I double checked the url that is accesed in the .js file, and that url does indeed get the correct article. But nothing is showing. Any ideas?

Thanks,

Russ