Melony Young
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Neueste Aktivität von Melony Young-
Can Guide articles be marked as "favorites"?
Can Guide articles be marked as "favorites"? Some of my agents would like quick access to the articles they use most.
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Explore "Flaw"
When using Explore for reports, it is very frustrating that my date range doesn't transfer to different tabs. Since I can't see my satisfaction scores on the same page as agent activity, it would b...