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Tyler Tew
Beigetreten 15. Apr. 2021
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Letzte Aktivität 22. Okt. 2021
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Tyler Tew hat einen Kommentar hinterlassen
As with everyone else in the comments, I agree that this really needs to be implemented. It would give us significantly more options for reporting.
From what users are saying to how agents are responding, comment details could provide a great deal of insight.
Kommentar anzeigen · Gepostet 19. Mai 2021 · Tyler Tew
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@... see you've made a few comments in the past about a new integration. I've got a couple of questions on that.
Will this new integration support custom ticket forms? The ability to ensure that certain details are always included in tickets/requests would be appreciated.
Is this new integration in the works currently? If so, can you share what sort of timeline you're aiming for?
Kommentar anzeigen · Gepostet 15. Apr. 2021 · Tyler Tew
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I agree with Peider above.
Given this security issue was called out >2 years ago at this point it this really should have been addressed.
I would expect the given the sheer volume of emails that get processed and handled by Zendesk, this would have been a priority well before now.
Kommentar anzeigen · Gepostet 17. März 2021 · Tyler Tew
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This has been up since 2017, is there any chance this request will gain traction/be added to the roadmap in the foreseeable future?
Kommentar anzeigen · Gepostet 12. Jan. 2021 · Tyler Tew
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Gepostet 05. Jan. 2021 · Tyler Tew
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