Tim G
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Neueste Aktivität von Tim G-
Love this 'Private group' feature - it's exactly what we need... but... I fell into the trap of not seeing that it actually adjusts access to the Suspended Tickets view (it removes access), when yo...
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Same here unfortunately - this is a blocker to us being able to use Private Groups - the same users who have access to the private group in question, also need access to view suspended tickets - bu...
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Haha I think I just found the end of the internet. I just had this same thought again... and came to the Feedback community to see if someone had raised it as a feature request so that I could up-v...
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Hi Team! Is there anything in the works to let admins 'allow-list' certain addresses please? We see more and more emails getting caught by 'Detected email as being from a system user' - but they'r...
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+1 on holiday hours too! We also have different shifts around the world, so blocking out a holiday at the 'day' level isn't granular enough. We'd love to see the ability to set these hourly. At the...
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Thanks Lisa - I've added a comment to https://support.zendesk.com/hc/en-us/community/posts/4408860510490/comments/4435859872410 I think the ability to access the admin center completely independent...
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Thanks Parag! I was doing Zendesk training for someone yesterday, and I watched them stumble into this confusion when they were creating a view (they're a full agent): - They went into the 'manage ...
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👍 Excellent write-up Josef! I stumbled across this issue again today in looking to share a new dashboard - FYI there's another post with a few votes on it over here too: https://support.zendesk.com...
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This keeps getting me into trouble with my company too - really need a way to be able to say 'don't email an invite' please 🙂
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Hi Team! Love a number of things about the new Admin Center, but one of the biggest pain points for me at the moment is the 'jumping over to a new tab' or 'not quite knowing where the tab is that y...