Laura Campbell
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Laura Campbell hat einen Kommentar hinterlassen
@... What kind of outside database are you using? MySQL? Oracle? Something else?
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Laura Campbell hat einen Kommentar hinterlassen
Hi @... , We recently released the app Elements Connect to help Zendesk users bulk import ticket field values from external data sources as well as sync the values to update them, but Salesforce is...
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Laura Campbell hat einen Kommentar hinterlassen
For anyone still looking for a solution to bulk update ticket field values from an external data source, we've recently released the app Elements Connect which could meet your needs. The app works ...
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Laura Campbell hat einen Kommentar hinterlassen
Hi @... , what kind of external data are you looking to plug into Expore? For example, is this data in an SQL or Oracle database? Or something else? Data about your products or services or about yo...
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Laura Campbell hat einen Post erstellt
How to add custom fields to your support request forms that display data from your SQL databases
Drop-down select list custom fields can be an efficient way to collect the details you need in a Zendesk ticket. You can even create drop-down lists that contain multiple levels of organization. Cu...