Denis Menard

Hello, 

Can we set the bot to speak in other langages? Like French, Spanish… Thanks 

Hello All, Do you know if we can add Date Fields in the bot? I want to let people define ask for a call back and purpose them date and time..

Thansk

Hello, if it can be defined in Role, it will be great!!

Hello,

I'm trying to create a ZIS that will help my users.

In fact there's for each tickets a lot of information to put consult on Ticket and User Fields. To limit navigation, I created a ZIS that populate Ticket Fields from Relevant User Fields, and update user Fields if Ticket fields is changed. It works well except for Date. I thinks that it's related to Date Format. in Ticket Fields 

      {
                "id": 17336016451101,
                "value": "2024-03-04"
            },
            {

In User Fields

"date_of_birth": "0202-02-26T00:00:00+00:00",

and I use this to get Date: 

Hello, I have several type of end user, and for some need dedicate user fields (like VIP/Pro...). Is it possible to create some conditions in fields (like for Forms for Ticket Fields?) or to hide some fields in certain conditions?

Thansk

Hello,

I create a dynamic_content to feed a webhook.

My Dynamic content contains: 

{
    "claim": {
        "application": {
            "enquiryType": "{{dc.a}}",
            "businessSource": "{{dc.c}}",
            "reference": "{{dc.d}}",
            "briefDescription": "{{dc.e}}",
            "directReferral": "{{dc.f}}",
            "tradeUnion": {
                "isUnionMember": "{{dc.g}}",
                "tradeUnionName": "{{dc.h}}",
                "{{dc.3u}}": "{{dc.i}}",
                "happyToUse": "{{dc.j}}",
                "{{dc.ze}}": "{{dc.k}}",
                "jointBranchBoard": "{{dc.l}}",
                "fundingReference": "{{dc.m}}",
                "{{dc.4a}}": "{{dc.n}}",
                "{{dc.3w}}": "{{dc.o}}",
                "{{dc.4b}}": "{{dc.p}}",
                "contributingMember": "{{dc.q}}"
            },

I put in in my Webhhook, but it seems that some escape characters are added. Do you know a way to solve this?

{\"claim\": {\r\n\t\t\"application\": {\r\n\t\t\t\"enquiryType\": \"Family Law\",\r\n\t\t\t\"businessSource\": \"-\ 

How can I solve that?

thanks 

Progressing, but blocked now.

I did that :

 "message": "Execution Successful",  "fields": {    "account_id": ,    "began_at": "2023-10-20T14:57:44Z",    "emitted_by": "zis-engine",    "ended_at": "2023-10-20T14:57:44Z",    "execution_states": [      "CheckStatus",      "CheckValue",      "Finish"    ],    "flow_name": "zis:sg_adobe3:flow:ticket-created-flow",    "input": {      "ticket_event": {        "current": "cancel_agreement",        "custom_field": {          "field_type": "tagger",          "id": 14113959816477,

Top, It's working!

thank you!

Hello, 

Thanks for your feedback, but my trigger has to start when the value of this ticket field change.

So do I have yo put

   {
      "Variable": "$.input.ticket_event.custom_field.id",
      "NumericEquals": 1234567890,
"Variable2': $.input.ticket_event.custom_field.value"
"StringEquals":"myvalue"
      "Next": "YesProcessValue"
    }

thanks, will try!