Denis MENARD

1. Community
2. Developer - Zendesk Apps Framework (ZAF)
3. ZIS - ticket.CustomFieldChanged

Progressing, but blocked now. I did that :   "definition": {                     "StartAt": "checkfield",                     "States": {                         "checkfield": {                   ...

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• Denis MENARD
• Erstellt 20. Oktober 2023 14:59
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1. Community
2. Developer - Zendesk Apps Framework (ZAF)
3. ZIS - ticket.CustomFieldChanged

Top, It's working!   thank you!

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• Denis MENARD
• Erstellt 19. Oktober 2023 14:39
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1. Community
2. Developer - Zendesk Apps Framework (ZAF)
3. ZIS - ticket.CustomFieldChanged

Hello,    Thanks for your feedback, but my trigger has to start when the value of this ticket field change. So do I have yo put   {     "Variable": "$.input.ticket_event.custom_field.id",     "N...

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• Denis MENARD
• Erstellt 19. Oktober 2023 13:55
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1. Community
2. Developer - Zendesk Apps Framework (ZAF)
3. Hide custom ticket fields in forms from a support app

thanks, will try!  

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• Denis MENARD
• Erstellt 19. Oktober 2023 13:42
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1. Community
2. Developer - Zendesk Apps Framework (ZAF)
3. Hide custom ticket fields in forms from a support app

Hello, I think Veronica needs something like Time Tracking Apps do. Do you know how this app hide the fields (as it is a Zendesk one)? 

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• Denis MENARD
• Erstellt 19. Oktober 2023 11:59
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1. Community
2. Zendesk Suite Q&A
3. Messaging - Translation and more intuitive usage.

Hi Ivan,    Thanks for feedback. Unfortunately, I tried, with no success. Name stays name..  

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• Denis MENARD
• Erstellt 11. Oktober 2023 06:42
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1. Community
2. Feedback - Ticketing System (Support)
3. Web Widget Contact Form: Allow Regex, Date and Multi-select Fields

+1 !  

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• Denis MENARD
• Erstellt 22. September 2023 13:52
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1. Community
2. Feedback - Chat and Messaging (Chat)
3. Messaging Widget Customisations

Hello, Very interesting, and we are also interested. Thanks  

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• Denis MENARD
• Erstellt 26. Juli 2023 16:04
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1. Community
2. Feedback - Ticketing System (Support)
3. Merging Users Easily

Else option, use Essential Cards to let Agent update directly users informations from context panel. Thanks, 

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• Denis MENARD
• Erstellt 26. Juli 2023 15:50
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1. Community
2. Feedback - Ticketing System (Support)
3. Prioritize Bounced Email Notification

+ 1  

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• Denis MENARD
• Erstellt 25. Juli 2023 15:07
• 1 Stimme