MiiiA Support

1. Community
2. Feedback - Ticketing System (Support)
3. Change text colour in Ticket editor

I also wish this was available.Often I may go to copy/paste text from an email or elsewhere, that has different color text etc, but pasting it in removes it all, and renders it useless. Very big YE...

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• MiiiA Support
• Erstellt 20. Juni 2018 03:26
• 5 Stimmen

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Thanks for the update @Christian.   +1 from me for publishing articles to multiple sections. Developing a SaaS application myself I understand all of your reasoning, and it most definitely is far m...

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• MiiiA Support
• Erstellt 12. Januar 2017 00:30
• 0 Stimmen

1. Community
2. Tips from users - Zendesk Suite
3. Tip: How to set a reminder on a ticket

Nice post Colin. Have you had any word on if we will be able to wipe the custom date field via automation without running into the "undefined NaN, NaN" problem? Cheers, Dan

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• MiiiA Support
• Erstellt 12. Januar 2015 10:02
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to print ticket without internal note/comment

+1 to the idea and all comments. It would be nice to be able to print to PDF if needing to send to a client, and obviously not show the internal private comments.

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• MiiiA Support
• Erstellt 5. Dezember 2014 09:44
• 3 Stimmen