Vitaliy Zhidkov
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Vitaliy Zhidkov hat einen Post erstellt
Exclude events from ticket resolution time in Explore
Hi, I am trying to configure metric to track SL for tickets solved in first 12 hours. With "Tickets" dataset it works correctly by comparing the value of Full Resolution Time with time period. The ...
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Vitaliy Zhidkov hat einen Kommentar hinterlassen
@... what about article comments and content queues reporting? Do you have plans to add it? For example # of end-user comments for specific article?
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Vitaliy Zhidkov hat einen Kommentar hinterlassen
Hi John, Currently it is possible to build in Explore report and show article's titles. However Explore always shows initial title when gooddata can show current title. Will it be implemented in ne...
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Vitaliy Zhidkov hat einen Post erstellt
Show article category in reporting
GeplantAdd ability to show article section and category in Explore reporting. Currently it is possible to get article name, ID, etc., but there is no way to get its category.