JISL

1. Community
2. Feedback - Ticketing System (Support)
3. Timestamp in chat transcript in UTC

please update email timezone , wrong development by your development team. i think they forgot to set email by customer timezone. remind them.

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• JISL
• Erstellt 3. Dezember 2020 03:26
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Timestamp in chat transcript in UTC

still no update, very bad service, email transcript still showing UTC+00.   PLEASE SET BY CUSTOMER TIMEZONE  

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• JISL
• Erstellt 28. Oktober 2020 08:26
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Timestamp in chat transcript in UTC

set email transcript timezone according to user location OR user should have option select drop down list of timezone for getting email  transcript

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• JISL
• Erstellt 13. August 2020 03:14
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Timestamp in chat transcript in UTC

i want email chat transcript in UTC+5.30 (my timezone) , but receiving wrong time. its confusing to our team. its my humble request update this to people timezone not by your server time. & this al...

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• JISL
• Erstellt 27. Juli 2020 06:47
• 1 Stimme

1. Community
2. Feedback - Chat and Messaging (Chat)
3. TIME on chat transcript email is not set to my timezone

Chat , History, Analytic sectioneverywhere correct  timezone, only case of chat transcript via mail showing wrong timezone, why developer team not updating this thing. as we told number of times wi...

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• JISL
• Erstellt 5. Februar 2020 04:39
• 1 Stimme

1. Community
2. Feedback - Chat and Messaging (Chat)
3. TIME on chat transcript email is not set to my timezone

waiting, when you update  

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• JISL
• Erstellt 9. November 2019 04:24
• 1 Stimme

1. Community
2. Feedback - Chat and Messaging (Chat)
3. TIME on chat transcript email is not set to my timezone

update this two point as soon as possible

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• JISL
• Erstellt 31. Juli 2019 12:23
• 1 Stimme

1. Community
2. Feedback - Chat and Messaging (Chat)
3. TIME on chat transcript email is not set to my timezone

until people view message, wrongly typed message should delete

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• JISL
• Erstellt 31. Juli 2019 12:22
• 1 Stimme

1. Community
2. Feedback - Chat and Messaging (Chat)
3. TIME on chat transcript email is not set to my timezone

should update system as quick as possible  

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• JISL
• Erstellt 31. Juli 2019 12:13
• 2 Stimmen