Tina Yates
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Tina Yates hat einen Kommentar hinterlassen
Hello, exporting dashboards is vital to me and I don't see any details on how and what is going to be exported. I see export options is not available, what options are those, the document type suc...
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Tina Yates hat einen Kommentar hinterlassen
For some reason I cannot save my text box text. What am I missing? Anyone else experiencing the same issue?
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Tina Yates hat einen Kommentar hinterlassen
I use bookmarks on almost all of my dashboards, it's a 5 for me. Its hard to understand why a feature pushed by Zendesk in the past would be a miss on the new dashboard. I fail to see the benefit...
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Tina Yates hat einen Kommentar hinterlassen
It would be a 5 for me for all the reasons everyone has already stated. without it my workload would be increasing significantly for no reason at all seeing as the functionality is currently avail...
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Tina Yates hat einen Kommentar hinterlassen
Is there a way to report on Problem tickets that are still open, it seems that when I report on ticket status it is based on the Incidents and not the Problem.
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Tina Yates hat einen Post erstellt
Linked problem field is missing in Explore
I need the ability to report on the field "Linked problems", not sure why a system field would be missing in Explore. Explore doesn't provide any way to get details from a Problem ticket.
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Tina Yates hat einen Kommentar hinterlassen
This is yet another compromise with this product, I've yet to do anything in Explore that works as expected. I still don't have a clear understanding of why Zendesk would make an incomplete produc...
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Tina Yates hat einen Kommentar hinterlassen
Absolutely Roksan Yasman, that is another major item "inline" report functionality that is needed. I don't even understand how some of these basic items are missing from Explore. Explore email re...
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Tina Yates hat einen Kommentar hinterlassen
The other problem with this clickable workaround is that the export of the file/query leaves you with information that is not usable.
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Tina Yates hat einen Kommentar hinterlassen
I second what Sydney is asking for. I need exported reports to work within other reports and do this tens of times a day, this will add on to my daily work. I know it is only a couple of clicks p...