Steven E, Gagnon

Hello,

Has there been any movement on this?

I am looking to color-code a request type in a field

For example Dropdown 1st item = purple (Open icon), Dropdown 1st and 2nd item = Gray, Hat trick = Green

Excellent!  This is what I am looking to do.

Do you know the name of the internal app?

My scenario:

Team, A form makes a decision in a field type. Team A submit as open and the ticket goes to Team B in a different form and brand. Team A Field type populates in Team B form.

Team B enters a different Field Type and sends it back to Team A. Both Team A and Team B Field Types appear in Teams A Form.

I need Team B Field Type to be greyed out in Teams A form only. Any ideas?

Hi @....

After signing into my account, it did not prompt me to select the ticket view.  Can you advise?

HI @...

Thank you for the reply and my apologies for the confusion. 

I am not clear on how to view my tickets in my brand.  Can you provide guidance or how to so I can communicate this to my IT Configuration team?  Thank you

My company is set up with multiple brands.  Can view tickets in my brand