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Neueste Aktivität von Ad Astra-
How can I create a modal in an article that when opened, a different webpage will display in the modal
BeantwortetI would like to add a button to a help article that when clicked will open a modal displaying a different webpage while remaining on the original help article. The "different webpage" is a subscri...
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Can I remove the guide footer for mobile devices only?
BeantwortetIs it possible to remove the footer for our help center when viewing it from a mobile device?
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Why is the total number of End Users under People different then the json file I downloaded in Report?
I am comparing the total number of End Users from the settings menu to the total number of users in a json file I downloaded through Reports. I changed the "From Date" to a date before we started u...
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Can I create a ticket view based on a custom organization field
Is it possible to create a ticket view based on a custom organization field? The best solution I have come up with so far is to manually add a tag to the organizations which will create the tag on ...
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Is it possible to send satisfaction surveys to the ticket submitter - not the requester?
BeantwortetIs it possible to send satisfaction surveys to the ticket submitter (not the requester) when the ticket does NOT have public comments? We have agents and light agents that submit internal tickets f...