
WRO Jacuk-Zurak, Marta
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Neueste Aktivität von WRO Jacuk-Zurak, Marta-
Hello, Is there a plan to add the Form restriction setting for the apps? We have a case where the app should be used only in the specific forms and not in the other forms. Thank you
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Hello, +1 for this idea. We got situations where the value in a custom drop-down changed, and we would like to assign the value back or notify people or webhooks. This feature "changed to"/"changed...
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Hi, I totally agree with this feedback. We have multiple dashboards that are delivered to the finance team. Some dashboards are automatically processed by scripts for further work. In this case, if...
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Hello @... Thank you very much for your comment. i checked my settings and I have it Transcript Visibility set to Public. What I am asking is, if an agent sent manually a transcript (Action in chat...
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Hello, Where I can check to which email address the transcript was sent? I can see in Chat product in the chat history -> transcript that "Agent has requested an email transcript." but there is no ...
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Hi @... Thanks for your feedback! I thought so, that it won't be a quick-win here, but just wanted to point that something like this might be useful in the future.
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Hello, It would be great to have the ability to clear Date custom fields via Triggers. We have such date set automatically when some conditions are met - it is called a Payment date. Sometimes the ...
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Hello, We have same problem, the restriction on attachments added by End Users is available on Chat. But when a Customer get into Help Center -> My Activities portal he can upload any type of attac...
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Hi, Is it possible to get the First Resolution time as a date? I would like to see all tickets that were first-time solved within the last 7 days. Thanks
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Hi, Is there a way to use numeric/decimal ticket fields in Views? I mean, I have an end-users that creating the tickets, but their ticket is for the 4 people (number if claimants) - and this is a n...