Svend Koustrup
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Svend Koustrup hat einen Kommentar hinterlassen
We also need this. When requesters quit their job in their organizations, i'd like to move his/her tickets ("requester" on those tickets) to another person in that organization. I could merge the u...
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Code block: Support for tab characters
Hi Zendesk We often save SQL code as an internal note in tickets that we solve, and we use the Code Block editor tool to format the text "as code". I do have one request (that I'm unsure if solveab...
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Svend Koustrup hat einen Kommentar hinterlassen
@... what thoughts did the product manager have on this? (Previous comment - yeay, a permalink :D)
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Svend Koustrup hat einen Kommentar hinterlassen
Thanks Chandra, I've updated my post. I hope this can make someone reboot this 5 year old request :-)
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Svend Koustrup hat einen Post erstellt
Links for each single comment
Hi Zendesk Support. UPDATE: Chandra Robrock commented below about a feedback post from 2016 asking for the same. And as you can see, you already made this a feature here in the Help Center system w...
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Svend Koustrup hat einen Kommentar hinterlassen
We have a slight variation to this, but the same concerns applies. Example: We get a support request via email from person@company.com. We reply. Then that person replies to the email but with the...