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Neueste Aktivität von BOXTAL-
I also agree : my company has decided on a set of rules agents need to respect in order to have the same language and tone when speaking for our company. emoji is not part of our policy as our busi...
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Hello, Adding 0 in an automation doesn't work, you need to put at least 1. I have created an automation with the condition "date is within the next 1 day" and it fires a day before the date you se...
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Hello, I need to add a condition in my automation using a custom date field that 'is emtpy' . How can I do this please? Thanks
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+1
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+1 on this feature. We have got some angry comments from several clients, some ending on social networks with not so nice comments about our Brand, because their mails bounced each time we replied....
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Hello. My organisation also needs this kind of feature. We like to keep a small number of Support admins that can change all our settings but have several team managers. Team managers should be abl...