Mitzi Broom
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Mitzi Broom hat einen Post erstellt
Problem and Incident tickets - need a way to view the subject and detail of all incident tickets against a problem ticket, or vice versa
We've recently implemented using linked Problem and Incident tickets, but without being able to do either of the following, we might as well be using tags or resorting to duplicating input. a) Cre...
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Mitzi Broom hat einen Kommentar hinterlassen
Hi Marco I would say probably best not to create the field as a calculated attribute, but simply include the field as it is. In one of my queries, I have the Ticket Created - Date field in our time...