James Molina
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Any update on this functionality?
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I also work with many clients that need this.
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How is the language detection within the Intelligence section affect workflows or other items? Is this separate from the native Zendesk Language detection?
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Is it possible to add additional Taxonomy values beyond the system defaults?
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Is it possible to add additional Taxonomy values beyond the system defaults?
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How would one use user field values as variable options?
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I see comment notes referring to "To add the app to a private channel" however I didn't see any reference to this in the article. Are there currently separate steps needed to add a private slack c...
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Cécile We do have Zendesk Talk. If we install the standard WhatsApp integration will it automatically forward calls to ZD Talk? Or is there additional configuration considerations? Is there a se...
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Hi team, I saw the note that states, "Note: Once you add your WhatsApp number for messaging, you will no longer be able to use that number to receive calls in WhatsApp." Does this mean that you can...
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Julia Wilkerson You comment says that textline works with both Support and Sell Zendesk channels. However, that is not mentioned in the Marketplace app. Just want to confirm I didn't misread your...